Shipping Policies

Collection of all shipping related resources

Damaged Freight Policy
Damaged Freight Policy
Our Damaged Freight policy is in place to better to adhere to our shipping carriers' damage policies. Please note, failure to follow our policy may result in the damage claim... READ MORE
Freight Policy
Freight Policy
Ordering a toolbox online requires some additional action to be taken in order for your item to arrive quickly and in perfect condition. We highly recommend reviewing all these guides.... READ MORE
Damaged Small Parcel Policy
Damaged Small Parcel Policy
At Viper Tool Storage, we aim to deliver all products to you in pristine condition. However, we understand that there may be instances where items arrive damaged during the shipping... READ MORE
Order Fulfillment & Tracking Policy
Order Fulfillment & Tracking Policy
Our general shipping policy aims to provide clarity and transparency to our customers regarding the shipping methods available, their associated procedures, and expectations throughout the shipping process. We prioritize efficiency,... READ MORE